about us
Resolving Conflict in Healthcare workshops
Our Team

What We've Done
sample presentations and workshops >>
Journal Articles

Using DR to Resolve Healthcare Conflicts


Sample Presentations/Workshops

Teaching Nurses About Conflict
Western Region Canadian Association of Schools of Nursing
Winnipeg, Manitoba

Conflict Resolution in Healthcare: Tools for Residents
Princess Margaret Hospital Oncology Residents
Toronto, Ontario

Managing Conflict in Healthcare
Masters of Health Administration Program
University of Toronto, Toronto, Ontario

Managing Conflict that Comes from Change
Manager/Director Leadership Team
Victoria General Hospital
Winnipeg, Manitoba

Doctors Without Borders: Preventing and Managing Disruptive Behaviour
Department of Health Policy, Management and Evaluation,
University of Toronto, Physician Leadership Program
Toronto, Ontario

Responding After Patient Harm: Tools for Rebuilding Trust and Preventing Future Harm
The Werner Institute for Negotiation and Dispute Resolution
Creighton University,
Omaha, Nebraska

Using Conflict Resolution Skills in Ethical Situations
Winnipeg Regional Health Authority,
Winnipeg, Manitoba

Negotiating Healthcare Challenges: Leading By Example
Order of St. Francis Physician Leadership Conference
Lake Geneva, Wisconsin

Using Conflict Resolution Skills in Patient Safety Situations
Master of Human Factors and System Safety Program
Lund University

Healthcare Negotiation Toolkit: Four Questions and a Framework
University of Toronto Masters of Health Administration
Toronto, Ontario

Upcoming Presentations/Projects

Disclosure after Adverse Events: Doing the Right Thing
Quinte Healthcare
Belleville, Ontario

Healthcare Culture and Patient Safety: Making the Links, Taking the Lead
Joint Nursing Week Education Day, sponsored by CRNM, CLPNM, CRPNM
Winnipeg, Manitoba

Dealing with Difficult Colleagues
Manitoba Endoscopy Nurses Association
Winnipeg, Manitoba

© copyright 2006 all rights reserved